Effective Date: October 1, 2023
Last Updated: May 05, 2026
1. Non-Refundable Contributions
All donations (monetary/material) and membership fees paid to Nabatara Foundation are strictly non-refundable as per Section 8 Company regulations (CIN: U85300WB2021NPL245364).
Once processed:
- Funds are immediately allocated to active humanitarian programs (women's empowerment, orphanage support, disaster relief, etc.)
- Physical donations (food/medicine/supplies) enter our distribution pipeline within 48 hours
- Membership fees activate administrative processes, including card issuance and program access
2. Tax Benefit Assurance For monetary donations:
80G tax exemption certificates are emailed within 15 working days.
Certificates contain:
- Unique acknowledgment number
- Donation amount & date
- Validated 80G registration details (No. ABCDEF12345G)
Issue resolution: Lost certificates? Email nabatarafoundation@gmail.com with the transaction ID.
3. Exceptional Circumstances Handling
Refunds may be considered only if:
- Technical error: Duplicate payment processed
- Fraud: Unauthorized transaction (must provide bank fraud report)
Process:
Email the refund request to nabatarafoundation@gmail.com within 72 hours.
Include:
- Transaction ID/UTR number
- Bank statement snippet
- Police report (for fraud cases)
- Committee review (10 working days)
If approved: Refund via original payment method in 14 days
4. Membership-Specific Policies
Membership fees are non-refundable once the card is issued.
- Revoked memberships: No fee reimbursement if terminated for conduct violations (Sec. 4 of T&C)
- Renewals: Lapsed memberships require full re-payment (no pro rata adjustment)
5. Material Donations & Services
| Donation Type | Refund Eligibility |
|---|---|
| Goods (clothes/food/medicine) | Never refundable |
| Corporate gift-matching | Non-reversible after 80G issuance |
| Volunteer hours | No monetary valuation/refund |
6. Transparency Commitment
- Fund allocation published quarterly at www.nabatarafoundation.org
- Program-wise expenditure audits available upon email request
- Donor queries resolved within 72 hours (call +91 9874068171)
"Your contribution fuels immediate change. When $5,000 educates a tribal child for 6 months or $10,000 performs a cataract surgery, refunds would disrupt life-saving work."
Contact for Clarifications:
Email: nabatarafoundation@gmail.com
Phone/WhatsApp: +91 98740 68171/ +91 83359 05520
Registered Address:
375, P.K. Guha Road, Puspa Villa Building,Kolkata" 700028, India
This policy aligns with Section 8 Company Guidelines (Govt. of India) and our Terms & Conditions. By donating or joining, you acknowledge understanding of this non-refundable nature.
Secure Donation Channels
- SBI BANK
- Ac Name - NABATARA FOUNDATION
- Current A/C - 42559641695
- IFSC Code - SBIN0001956
- UPI: gaurav.tribedi@okicici
- Online: www.nabatarafoundation.org/donate
- Check: Payable to "Nabatara Foundation"
Note: This policy overrides any verbal/written commitments by unauthorized representatives.
